Patient satisfaction survey

Patient satisfaction survey

Imagine that a patient satisfaction survey has reported that patients are leaving the emergency department (ED) at your hospital without being seen and have complained about the ED to the media. The CEO has asked you to investigate. What measures would you use to determine the cause of the problem? What measures would you use to evaluate the seriousness of the problem? Where would you get the data you need?

Please make your initial post by midweek, and respond to at least one other student’s post by the end of the week. Please check the Course Calendar for specific due dates.

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